client

actor (3.2.1) responsible for initiating a project and approving the brief [cited from ISO 19650-1:2018(en), 3.2.5] The UK BIM Alliance, responding to the inconsistency between the current guidance of CIC BIM Protocol, Second Edition 2018 and the ISO 19650 Framework, published an updated information protocol to support BS EN ISO 19650-2 the delivery phase of assets (Framework). […]
capability
a measure of ability to perform and function [cited from ISO 19650-1:2018(en), 3.3.18]
delivery phase
part of the life cycle (3.2.10), during which an asset (3.2.8) is designed, constructed and commissioned [cited from ISO 19650-1:2018(en), 3.2.11] ISO 19650-2:2018 Standard dedicated to the delivery phase
risk appetite
amount and type of risk that an organization is willing to pursue or retain [cited from ISO 19650-5:2020(en), 3.5]
Task Information Delivery Plan (TIDP)

schedule of information containers and delivery dates, for a specific task team [cited from ISO 19650-2:2018(en), 3.1.3.4] The Task Information Delivery Plan (TIDP) is defined by the ISO 19650 framework as federated lists of information deliverables by each task team, including format, date and responsibilities. Each task team is responsible to compile their own TIDP […]
trigger event
a planned or unplanned event that changes an asset (3.2.8) or it’s status during its life cycle (3.2.10), which results in information exchange (3.3.7) [cited from ISO 19650-1:2018(en), 3.2.13]
security
state of relative freedom from threat (3.13) or harm caused by deliberate, unwanted, hostile or malicious acts [cited from ISO 19650-5:2020(en), 3.7]
plan of work
It is a project-specific “digitally checkable” framework set-up to ensure that the deliverables of all contributors are identified and appropriate to the decisions required at each work stage. The plan of work should be adopted by the project team as the basis for delivering and operating the asset/facility.[1] According to BS EN ISO 19650-2:2018, 3.1.2.2 […]
information requirement
The information needed to support a business or other activity. specification for what, when, how and for whom information (3.3.1) is to be produced [cited from ISO 19650-1:2018(en), 3.3.2] Term directly related to: Employer Information Requirements (EIR), sometimes referred to as Employer Requirements (ER) – Both replaced by Exchange Information Requirements (EIR) by BS 19650 framework. Organizational Information […]
information delivery milestone

scheduled event for a predefined information exchange [cited from ISO 19650-2:2018(en), 3.1.3.2] Milestones act as signposts through the course of a project. An information delivery milestone is a point in time that signifies a change or stage in information development. Milestones are useful in project management because they show key deliverables and help to plan […]
vulnerability
weakness that can be exploited to cause harm [cited from ISO 19650-5:2020(en), 3.15]
single source of truth

In AEC industry with reference to information systems management, the single source of truth refers to Common Data Environment (CDE) The single source of truth is a method of structuring information models and related CDE in such a way that every data element is stored exactly once. Any possible links to this data element (perhaps […]
efficiency
correlation between the outcome and the resources used a measure of the utilization of resources to realize a given objective Note 1 to entry: An activity is efficient if it minimizes the use of resources, or produces better performance with the same resources. [SOURCE: ISO 11620:2014, definition 3.16]ISO 5127:2017(en), 3.1.3.04 output work divided by input work [ ISO […]
Quality Assurance (QA)
Quality assurance (QA) is the action or process of verification that a requirement in terms of quality is being met. Managing the quality involves planning, establishing a workflow for fulfilling, and systematic monitoring of different aspects of a service or activities. [source: the balance small business ] Quality assurance is the action or process of […]
Quality Planning (QP)
Quality Planning (QP) is a framework which specifies quality standards, practices, resources, and the sequence of activities The quality plan should define:[1] Objectives to be achieved A workflow that represents the operating practice or procedures of the organization Allocation of responsibilities, authority, and resources Documented standards, practices, procedures, and instructions Audit programs at appropriate stages […]
Quality Control

Quality control indicates an operational activity within the process, while quality assurance focuses on constructing confidence that quality requirements will be met. Quality is incorporated into production and verified during production and is, therefore, a key element of quality management and an essential part of daily activities within an operational unit. [1] The quality management […]
ISO 19650 Framework

The ISO 19650 framework is generally aimed for information management. The individual standards do not cover the whole area of quality management but instead point out to other standards suggesting that the ISO 19650 framework can benefit from a systematic approach detailed within other standards listed below. In Architecture Engineering and Construction (AEC) industry the […]
BS EN ISO 9001:2015

Quality management systems Requirements ISO 9001 is a set of quality management principles defined by various criteria and standards. It outlines the importance of defining a quality management system (QMS) that focuses on the customer, improvement, and optimization of the organisation’s management processes. [1] An organization with ISO 9001 certification can be expected to offer […]
BS EN ISO IEC 27000:2020

Information technology – Security techniques – Information security management systems – Overview and vocabulary ISO 27000 is derived from the British Standard 7799, published in 1995 in three parts: BS-7799, ISO-17799 and ISO/IEC 27001. The first part of BS7799, which dealt with best practices in information security, was included in ISO 17799. Part two, entitled […]
BS ISO 55000:2014

Asset management Overview principles and terminology The ISO 55000 standard integrates with other essential management systems by outlining definitions and terminologies for asset management. Published under the International Organization for Standardization of Management Systems (ISO) standards, it contains technical specifications and a set of guidelines for its use. It is the first management system standard […]
BS ISO 21500:2012
Guidance on project management ISO 21500 describes guidelines for managing projects and processes in project management, including standards, methods, and processes. The standard is intended to align with related international standards such as ISO 10006:2003. For Total Quality Management (TQM) system organisations are required to refer to ISO 9000 for the quality management of products, […]
BS EN ISO 31000:2018

Risk management guidelines ISO 31000 is an international standard first published in 2009, the current version published in 2018. The standard contains principles and guidelines for effective risk management. It outlines a general approach to risk management that can be applied to and used by all organisations. ISO 31000 can easily be linked to the […]
BS EN ISO 41001:2018
Facility management Management systems Requirements with guidance for use ISO 41001 and the vocabulary published as ISO 41011 is a Facilities Management Standard developed by the International Organizational Standards (ISO) and published 2018. It was led by Stan Mitchell, representing the BSI, and represented by 42 countries. It forms part of the ISO 41000 family […]
BS ISO 8000-2:2020

Data quality Part 2: Vocabulary ISO 8000 is an emerging technology standard for organizations that want to improve business processes and control operating costs throughout the product life cycle from conception to disposal. The ISO 8000 principles can be applied to leverage the ability to create, collect, store, maintain, transfer, process, and present data quickly […]
Organisational maturity

a measure of an organisation’s readiness and capability expressed through its people, workflows, information, technologies and the reliable measurement procedures that are in place [source: Understanding Organizational Maturity
Organisational capability

Potential and expertise suggesting ability. Capability implies an organisation’s capacity to engage in a range of constructive activities Organisational capability is also referred to as organisational competence, although a capability refers to the potential and competence suggests an applied and well-practised capability [source: Strategic view of performance ]
Complete information

adjective In Architecture Engineering and Construction (AEC), complete information is information which includes all the necessary and typical parts or elements, lacking nothing. For the information to be deemed complete, its completeness must be verified through the provision of objective evidence. The term complete information in the AEC industry is often written into Exchange Information […]
Organisational Purpose

A sense of organisational purpose is an essential part of promoting organisational effectiveness, which motivates individuals to do work and create something or justify the existence of something. Cooperation is more productive when people feel connected. A perceived purpose is a strong incentive to achieve common objectives that can help motivate individuals through uncertainty […]
cooperation
The interaction of individuals or task teams who work together to achieve a common goal, it demonstrates the ability to learn from each other. Cooperation forms a crucial attribute of collaboration
collaboration
a deliberate approach to working together on an agreed common purpose within functional, organisational, geographic, or organisational boundaries. Collaboration often depends on a solid knowledge management culture to facilitate the exchange and co-creation of knowledge between the parties participating in the collaboration. ISO 30401:2018(en) – Knowledge management systems — Requirements