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CONTENTS

Gross Internal Area (GIA)

The total area of buildings owned, occupied, or maintained, measured to the internal face of the perimeter walls at each floor level, is referred to

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Operations and Maintenance (O&M)

Describes the functions, duties, and labour associated with the operations of an asset, including repairs, replacement of parts and structural components, and other activities needed

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Portable document format (PDF)

It’s a versatile file format developed by Adobe that allows people to easily present and exchange documents – regardless of the software, hardware, or operating

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